To keep a check on the customers who are habitual in making late payment, or have the tendency to stretch it for a longer time, it is necessary for companies to appoint people who are good in collecting accounts from such patrons. As the job needs patience, perseverance and persuasive skills, the bill collector resume should introduce all these skills to the employers.
The bill collector resume should start with personal information, including mailing address, contact numbers and email address. Further, it must state your objective and personal goals. The experienced incumbent should summarize their professional experiences for the job. The work experience should catch the eyes of the employers through keywords that will explain your skills and capabilities for the job. Education, references and other details like training, certifications and awards must follow after the work experience.
Here is a sample resume of bill collector resume that includes all these essentials components.
Bill Collector Resume
Joseph G. Evans
2973 Middleville Road
Baldwin Park, CA 91706
Phone: (626) XXX-7946
Email: jgevans@abc.com
Email: jgevans@abc.com
Objective
To work as a bill collector and help the company in locating and notifying customers of the delinquent accounts using proper mode of communications such as phone call, emails and letters, or through personal visits.
Summary of Qualifications
• Impeccable writing and verbal communication skills
• Excellent mathematical and accounting skills
• Comfortable with software applications in drafting reports and notices
• Ability to organize clients’ records
• Skilled in interviewing clients, and suggesting options for making payments
• Excellent logical reasoning skills to find the root cause of late payments
Work Experience
Bill Collector
Financial Solutions, Inc., Baldwin Park, CA
2008 – Present
• Identity clients and notify them about delinquent payments either by making phone calls, emails, letters, or personal visit
• Arrange interviews with clients to find the reasons for late payments, and suggest them possible options either by dividing it into part or offering nominal discounts
• Make the customers aware about the necessary actions or step to be taken in recovering payments
• Convince and solicit customers to make payments in order to retain them in business
• Update customers’ accounts in the computer system
• Clarify customers’ doubts on bills and total amounts
• Secure information about customers’ ratings from reliable sources
• Cross-check the delinquent customers’ billing and official address by contacting post offices, credit bureaus and the telephone companies
• Check customers’ records and draft a report on their credit rating and submit it to the management
• Recommend necessary actions to be taken against delinquent customers
Education
• Bachelor’s Degree in Accounting
California University, CA
2008
• High School Diploma
California University, CA
2006
References
As per request
The bill collectors must develop a good network that could provide genuine information about clients. They must enter and maintain customers’ databases regularly. They should be able to plan, organize and prioritize their work in collecting accounts. If you have the accounting, planning, organizational and data entry skills, then make use of this bill collector resume sample to apply for the job.
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